Payment options

Czech Post - Package in hand

On the day of dispatch, you will receive an email with the package number and delivery date
On the day of delivery, you will receive information about the delivery of the package via SMS
You can adjust the time or method of delivery via the Internet
In case of unsuccessful delivery, the package is stored at your post office for 7 days

* shipping for 1 package when paying in advance	150,-
* cash on delivery (payment to the driver upon delivery)	150 + 45,-
* shipping when ordering goods over 11,700 CZK without VAT	free
* cash on delivery when ordering goods over 11,700 CZK without VAT	45,-

Czech Post - Package for the post office

You don't have to be in a certain place at a certain time - you can pick up the package at any of the Czech Post offices throughout the country
You will receive information about the shipment via SMS or email on the day of dispatch
During delivery, you can change the date and method of delivery via the Internet
If you do not collect the goods within 7 calendar days, they are automatically sent back.

* shipping for 1 package when paying in advance 140,-

* cash on delivery (payment to the driver upon delivery) 140 + 45,-

* shipping when ordering goods over NOK 15,000 without VAT free

* cash on delivery when ordering goods over NOK 15,000 without VAT 45,-

DPD

DPD delivers packages by the next working day. If the courier does not reach you at the address, he will try again the next working day.
They will inform you about the delivery by SMS or e-mail. You will learn from them the one-hour range when to expect the courier, as well as the access data to the DPD Courier web application. In it, you will see how the courier is approaching and how many addresses separate him from you.
The DPD Courier application at www.dpdkuryr.cz also allows you to: change the address or date of delivery, in larger cities choose a delivery time in the morning (8.00-10.00), add a backup address (the courier will go there if he cannot reach you at the original one), choose personal collection at the Pickup point of sale or postpone delivery by 10 days.
At DPD, they constantly monitor and reduce their carbon footprint. As the only parcel carrier on the Czech market, the produced emissions are 100% offset by green energy production projects.

Delivery price

DELIVERY

For 1 package when paying in advance (proforma invoice) 100 CZK

When ordering goods over 11,700 CZK without VAT FREE

CASH ON DELIVERY

Payment to the driver upon delivery 100 CZK + 45 CZK

When ordering goods over 11,700 CZK without VAT 45 CZK

DPD PICK UP

You can choose from more than 3,500 Pickup points throughout the Czech Republic, including more than 1,200 Alza boxes. You can find their list at pickup.dpd.cz.
You will be informed by SMS or e-mail on the day the package is picked up and then when the package is delivered to the delivery point. If you do not pick up the shipment within 4 days of storage, you will be informed about the impending return of the shipment to the sender.
Most delivery points are open at least one day on the weekend, and the package will wait for you there for 7 calendar days and 48 hours if it is delivered to an Alza box.
If you chose cash on delivery, you will pay for the package in cash at the delivery point (card payment is only possible at DPD depots).

Delivery price

DELIVERY

For 1 package when paying in advance (proforma invoice) 70 CZK

When ordering goods over 11,700 CZK without VAT FREE

CASH ON DELIVERY

Payment to the driver upon delivery 70 CZK + 45 CZK

When ordering goods over 11,700 without VAT 45 CZK

GLS

The goods will be delivered to you within two working days from the confirmation of the dispatch of the goods.
You will be notified of delivery via email or text message
You will be notified of the delivery time window
If you are not reached by the carrier, you will receive information in your inbox with the next delivery attempt.

Delivery price

DELIVERY

For 1 package when paying in advance (proforma invoice) 110 CZK

When ordering goods over 11,700 without VAT FREE

CASH ON DELIVERY

Payment to the driver upon delivery 110 CZK + 45 CZK

When ordering goods over 11,700 without VAT 45 CZK

If you need to know more detailed information about the status and delivery date of your order, you can search for your shipment in the form on the GLS website by the package number (you will find it in your e-mail box the next working day after the order has been dispatched).

GLS PARCELSHOP

Delivery price

DELIVERY

For 1 package when paying in advance (proforma invoice) 100 CZK

When ordering goods over 11,700 CZK without VAT FREE

CASH ON DELIVERY

Payment to the driver upon delivery 100 CZK + 45 CZK

When ordering goods over 11,700 CKZ without VAT 45 CZK

Personal collection - Dolní Roveň

FREE

CASH PAYMENT

You can pick up orders at our office in Dolní Rovni.

If you do not pick up the goods within 14 calendar days, the order is automatically cancelled. If you need more information, you can contact us.

Instant bank transfer

FREE

You pay for the order by transfer to our bank account. We will dispatch the shipment after crediting the payment (usually 1-3 working days).

CZK

EUR

Enter the pro forma invoice number as the variable symbol.

Instant card payment

FREE

The fastest way to pay online. In the ComGate payment gateway interface, you enter the card number, the validity date and the CVC code - three numbers that you can find in the signature strip on the back of the card. Everything is secured by the 3D Secure standard, so you will probably be asked to enter a numerical code that you will receive by SMS from your bank.

Online payment is provided for us by the ComGate payment gateway. The service provider, ComGate Payments, a.s., is a licensed Payment Institution operating under the supervision of the Czech National Bank. Payments made through the payment gateway are fully secured and all information is encrypted.

Contact information for ComGate Payments, a.s. including a phone number and email address for any complaints or questions about payments:

By payment order (subscription on invoice)

BUSINESSMEN

Only customers who have made purchases with us in the last 12 months or have created a customer account can receive goods on invoice. If you are a new customer, it is not possible to provide you with the option of receiving an invoice.

STATE INSTITUTIONS, LARGE COMPANIES, CORPORATE COMPANIES

Collection on an invoice is possible based on the submission of a binding order, which has the following requirements:

complete invoicing data of the customer
delivery address and final recipient
method of collection / transport
bank connection and payment terms proposal
list of ordered goods and their price
contact person, telephone (fax, e-mail)
company stamp and signature of the responsible person

The original binding order must be delivered by email or in writing.

Payment on delivery

45 CZK

You pay the goods to the carrier upon delivery, directly to the address you specify.